People often stress the importance of having a reliable, high quality pest control company to service your home. Yet, with the abundance of different companies in the industry, it is a difficult task for a homeowner to determine exactly which company is the best option. Because of the various types of pests and the potentially dangerous chemicals used to eradicate them, it’s important to choose a reputable, professional pest control company.
Many times, a technician operates inside of your home, so homeowners should be careful when making their selection. Below is a guide of the do’s and don’ts in choosing a local, reputable pest control company to meet your needs.
This is by far the most important qualification of a good pest control company. Almost every state requires some sort of licensing and certification for a pest control technician and company. Unfortunately, there are some companies that operate illegally without this licensing and as such are not vetted or held accountable in any way. Homeowners should avoid and report any company that cannot produce correct documentation to prove their legality and competence.
Beyond this, a pest control company should provide you with documentation following treatment. This typically includes a description of the service, the associated costs, and any follow up advice and information. This documentation not only serves as a summary of what treatment you received, it may also be necessary to prove that you paid for service if the pests return or there is some type of dispute. This is especially important for inspections required for real estate agencies.
Research each license and certification individually, and feel free to call the licensing agency to ask them about their requirements. Below are some questions you may want to ask when researching a license or certification for a company you are interviewing:
Pest technicians are the core of any pest company. They will be the ones who are treating your home, and as such you want to work with a company that properly and thoroughly trains their technicians. Field technicians are supposed to be pest experts, and as such they should be able to answer questions about pests, treatment, and other related info.
While they may not have every answer, they should at least be willing to find out for you, and if the technician seems to be confused or untrained, they should not be treating your home. Beyond this, technicians are the face of a pest control company, and therefore their appearance and mannerisms should represent the company well. If a technician is sloppily dressed or rude, it reflects that the company does not care to present a good face to customers, and therefore should not be relied upon.
While this is true for almost any industry, it is no less important. Companies with good customer service typically are companies that care about giving their customers quality service. If a company you are considering is difficult to contact, rude, or unprofessional, odds are they do not hold any of their staff to very high standards. As such, you could expect their treatment quality to be of an equally poor standard.
Pest control is a service industry. A company with a history of good service should have good reviews from other customers, industry experts, and the general community. If the company has a website, you may be able to find reviews and testimonials there that speak to the quality of the company. If not, talk to your friends and neighbours. Most everyone has a pest control company that services their home or business, and a good company will have a reputation that precedes them.
When considering a pest control company, price is a major factor for many homeowners. While pest control companies are businesses that need to turn a profit, there are some that unfortunately would overcharge customers if given the opportunity. It is best to work with a company that gives you a clear expectation of prices that are competitive with the rest of the market
Be wary of companies that offer expensive services or attempt to pressure you into expensive services, and if you are ever unsure of what a fair price is, you can always call in a different company to inspect your home and give you an estimate.
Depending on the treatment in question, there can be risk associated with certain treatment options and products if they are used improperly. A good pest control company should be just as committed to safety as they are to eliminating pests.
Technicians should be willing to talk with you about the types of treatment options available to you, as well as the chemicals that they may plan to use in and around your home. If the technician is evasive or seems cavalier about pesticide use, you may want to consider a different pest control company
This is particularly important when it comes to termites. Homeowners’ insurance does not always cover termite treatment or repairs, so homeowners should be proactive in finding a reputable company who will install a good baiting system or treat the exterior to prevent infestations.
Warranties with a damage clause are not a common offer by companies. When signing your contract, if there is a damage clause, be sure to understand exactly what it will cover. If you cannot afford a warranty program, a termite inspection once a year is a must.
If a company is trying to rush you into signing something, ask yourself why. Could they be a fly-by-night group that is trying to take your money and not give you proper service in return?
In many parts across the country, pest control services are divided into either general pest control or termite control. Make sure your contract covers the type of service you’re seeking. Also, double-check that you understand your contract in detail. It’s best to always go with a written contract over a verbal agreement.
It is best to do your own research on this matter. Ask the company you are interviewing for their license numbers, and then verify them. Remember, pest control licensing regulations vary state by state.
Following these tips will help you to make the correct choice for your pest treatment.
Call Jim’s Termite & Pest Control on 131 546 for your free, no-obligation quote.
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